Terms of Service - Hospital Bed Rental Directory

rentalhospitalbed.com

Last Updated: February 27, 2026

Baldwin Hills, LLC

These Terms of Service govern your use of rentalhospitalbed.com and apply to all visitors, digital product purchasers, and suppliers with listed or paid listings. Please read them carefully. By using this website, you agree to these terms.

1. Parties and Definitions

In these Terms of Service, the following terms have the meanings set out below:

Term	Definition
“We,” “us,” “our”	The operator of rentalhospitalbed.com – Baldwin Hills, LLC, a Wyoming limited liability company.
“Site”	The website rentalhospitalbed.com and all its pages, content, and associated resources.
“Visitor”	Any person who accesses the Site without a supplier account, including family members, caregivers, and patients researching hospital bed rentals.
“Supplier”	A business or individual listed on the Site as a hospital bed rental provider, whether on a free, claimed, or premium listing.
“Standard Listing”	A free directory listing created and maintained by us based on publicly available or directly researched information. No supplier account or agreement is required.
“Claimed Listing”	A paid listing tier ($34/month, billed annually) where the Supplier has claimed their listing, entered into a Supplier Agreement, and gains access to enhanced listing features.
“Premium Listing”	A paid listing tier ($89/month, billed annually) with maximum visibility features, subject to a Supplier Agreement.
“Supplier Agreement”	The separate agreement entered into between us and a Supplier upon purchasing a Claimed or Premium listing, which incorporates these Terms of Service.
“Digital Products”	Paid downloadable guides sold through this Site, including the Hospital Bed Home Setup & Safety Planning Guide and any future paid guides.
“Content”	All text, data, pricing, Medicare acceptance information, listings, guides, and other material published on the Site.

2. Acceptance of Terms

By accessing or using this Site in any way – including browsing listings, downloading free resources, purchasing Digital Products, or submitting a listing claim – you agree to be bound by these Terms of Service and our Privacy Policy and Disclaimer, both incorporated here by reference.

If you are a Supplier entering into a paid listing relationship with us, your Supplier Agreement also governs your use of the Site. In the event of a conflict between these Terms and your Supplier Agreement, the Supplier Agreement prevails.

If you do not agree to these Terms, please do not use this Site.

3. Nature of the Site and Our Role

rentalhospitalbed.com is an independent online directory of hospital bed rental suppliers operating in Florida. We are a passive information intermediary. We do not:

Rent, sell, or supply hospital beds or medical equipment
Book rentals or act as an agent for any Supplier
Process payments between Visitors and Suppliers
Guarantee the accuracy, completeness, or currency of any Supplier’s listing information
Endorse, recommend, or warrant any listed Supplier’s services, quality, licensing, or reliability

Visiting this Site and using its information does not create any agency, partnership, joint venture, employment, or fiduciary relationship between you and us.

Separately from the directory, we publish free and paid educational guides. These are informational resources only and do not constitute medical, legal, insurance, or financial advice. See Section 8 for Digital Product terms.

4. Terms for Visitors

4a. Permitted Use

Visitors may access and use the Site for personal, non-commercial research purposes — specifically to identify and evaluate hospital bed rental suppliers in Florida. You may:

Browse listings, regional pages, and supplier information
Download free resources such as the Supplier Vetting Guide upon providing your email address
Purchase Digital Products for personal use

4b. Prohibited Use

You may not use the Site to:

Scrape, harvest, or systematically collect listing data, supplier contact information, pricing, or any other Site content by automated means
Reproduce or republish directory listings or pricing data on any other website, database, or publication without our written permission
Use listing information for unsolicited commercial outreach to listed Suppliers
Attempt to interfere with, damage, or disrupt the Site or its infrastructure
Misrepresent your identity or purpose when contacting listed Suppliers

4c. No Account Required

Visitors browse the Site without creating an account. Your use of the Site is governed by these Terms regardless of whether you have an account.

4d. Reliance on Information

All listing information – including pricing, Medicare acceptance status, contact details, and service areas – is provided for general research purposes. You are solely responsible for independently verifying any information before making a rental decision. Please review our full Disclaimer at rentalhospitalbed.com/disclaimer before relying on any data shown on this Site.

5. Standard (Free) Listings

Standard Listings are created and maintained by us based on publicly available information and direct research correspondence. They are provided as a free public service.

If you are a Supplier with a Standard Listing:

Your listing was created at our sole discretion using publicly available or directly researched information
You have not entered into a contractual agreement with us by virtue of having a Standard Listing alone
You may contact us to request corrections to factually inaccurate information in your listing
We reserve the right to create, edit, or remove Standard Listings at any time without notice

Standard Listings may be upgraded to Claimed or Premium Listings at any time by contacting us.

6. Paid Listings – Claimed and Premium Tiers

6a. Supplier Agreement

Suppliers who purchase a Claimed Listing ($34/month) or Premium Listing ($89/month) enter into a separate Supplier Agreement with us. These Terms of Service are incorporated into that agreement. All provisions in this Section 6 are subject to and supplemented by the Supplier Agreement.

6b. Billing and Contract Term

Paid listings are billed annually. The minimum contract term is one year from the date of purchase. By purchasing a paid listing, you commit to the full annual term and its associated fees. We do not offer pro-rated refunds for early cancellation within an annual term.

Example: If you purchase a Claimed Listing on March 1, 2026, you are committed through February 28, 2027. If you cancel in October 2026, no refund is issued for the remaining months.

6c. Renewal

Paid listings automatically renew for successive one-year terms at the then-current rate unless you provide written notice of non-renewal at least 30 days before the end of your current term. We will send a renewal reminder by email at least 45 days before your renewal date.

6d. Cancellation and Downgrade

If you choose not to renew a paid listing at the end of an annual term, your listing will revert to a Standard (free) listing. You will not lose your listing entirely – the publicly researched information we hold will remain on the Site in Standard Listing format unless you request removal.

If you wish to remove your listing entirely upon cancellation, you must submit a written removal request. We will process removal within 14 days of receiving the request.

6e. Supplier Data Accuracy Obligations

By entering into a paid listing relationship, you represent and warrant that:

All information you provide or approve for your listing – including business name, contact details, service areas, pricing, and Medicare acceptance status – is accurate and complete at the time of submission
You will notify us promptly, and in no event later than 14 days, of any material change to your listing information, including changes to your Medicare participation status or pricing
You will respond to our annual data verification outreach within 30 days

6f. Inaccurate Information — Notice and Cure

If we become aware that your listing contains materially inaccurate information – including incorrect Medicare acceptance status – we will notify you in writing (by email to your registered address) and provide a 14-day cure period to correct the information.

If you do not respond or correct the inaccuracy within 14 days of our notice:

We reserve the right to edit your listing to reflect accurate information based on our own research, mark the disputed field as “Status Unknown,” or
Downgrade your listing to Standard tier status, with no refund for any remaining paid term, or
In cases of repeated or willful misrepresentation, remove your listing entirely

We will use this escalating approach in good faith and will attempt to resolve inaccuracies collaboratively before exercising downgrade or removal rights.

6g. Our Right to Edit or Remove Listings

We reserve the right to edit any listing for accuracy, format consistency, or compliance with these Terms at any time. For paid listings, we will make reasonable efforts to notify you of significant edits before making them, except where immediate correction is necessary to prevent harm or material misrepresentation to Visitors.

We reserve the right to remove any listing – free or paid – that we determine, in our reasonable judgment, to contain false or harmful information, or whose Supplier is subject to regulatory action, license revocation, or credible reports of consumer harm. For paid listings, removal outside the notice-and-cure process described in Section 6f will be accompanied by a pro-rated refund of prepaid fees.

6h. Paid Listing Visibility Disclosure

Claimed and Premium listings may receive enhanced visibility within directory search results and category pages. This commercial relationship is clearly disclosed to Visitors on the Site. Enhanced visibility reflects a paid arrangement only — it is not an editorial endorsement of any Supplier’s quality or reliability.

7. Intellectual Property

7a. Our Content

All original content on this Site – including directory copy, guide content, page text, formatting, and selection and arrangement of listing data – is owned by us and protected by applicable copyright law. You may not reproduce, distribute, or create derivative works from our content without written permission.

7b. Supplier Content

By submitting information, logos, descriptions, or other materials for inclusion in a paid listing, you grant us a non-exclusive, royalty-free license to display and reproduce that content on the Site for the duration of your listing relationship and, in Standard Listing format, thereafter.

You represent that you have the right to grant this license and that the content does not infringe any third-party intellectual property rights.

7c. Limited Use License for Visitors

We grant Visitors a limited, non-exclusive, non-transferable license to access and use the Site for personal research purposes only, as described in Section 4. This license does not include any right to scrape, bulk download, or commercially exploit Site content.

8. Digital Products

8a. Nature of Digital Products

Digital Products sold through this Site are downloadable PDF guides for personal, non-commercial use. Upon purchase and successful payment, you will receive a download link for the guide(s) purchased. Purchases are for a single-user personal license only and may not be shared, resold, or redistributed.

8b. No Refund Policy

Because Digital Products are delivered immediately upon purchase as downloadable files, all sales are final. We do not offer refunds on Digital Product purchases.

⚠ No Refunds on Digital Downloads

By completing a Digital Product purchase, you acknowledge that you are purchasing an immediately downloadable digital file and that no refund will be issued. Please review the product description carefully before purchasing. If you experience a technical issue preventing download, contact us within 7 days and we will provide a replacement download link.

Notwithstanding the above, we reserve the right, at our sole and absolute discretion, to issue a refund in exceptional circumstances. This discretion does not create an obligation or expectation of refund in any case.

If your payment processor or bank initiates a chargeback on a Digital Product purchase, we reserve the right to contest the chargeback and to restrict your access to future purchases on this Site.

8c. Not Professional Advice

Digital Products are educational resources only. They do not constitute medical, legal, insurance, or financial advice. The safety and ergonomics content in our paid guides has been reviewed by a licensed occupational therapist for general accuracy; this review does not constitute a clinical recommendation for any individual patient. See our full Disclaimer for details.

9. Email Communications

By downloading a free resource from this Site (such as the Supplier Vetting Guide), you consent to receiving educational email communications from us related to hospital bed rental, home care planning, and our products and services. You may unsubscribe at any time using the link in any email. We do not sell or rent email addresses to third parties.

10. Disclaimers and Limitation of Liability

10a. Disclaimer of Warranties

THE SITE AND ALL CONTENT, INCLUDING SUPPLIER LISTINGS, PRICING DATA, MEDICARE ACCEPTANCE INFORMATION, AND DIGITAL PRODUCTS, ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT.

We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components, or that any listing information is current, complete, or accurate at the time you view it.

10b. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE OR RELIANCE ON ANY LISTING INFORMATION, INCLUDING BUT NOT LIMITED TO:

Unexpected Medicare costs, billing disputes, or coverage shortfalls arising from reliance on Medicare acceptance data shown on this Site
Financial loss arising from reliance on pricing data shown on this Site
Harm, injury, or adverse outcome arising from engaging any listed Supplier
Harm arising from the application of content in our Digital Products

Our total liability to you for any claim arising from use of this Site shall not exceed the amount you paid us directly in the 12 months preceding the claim, or $100, whichever is greater.

This limitation applies regardless of the theory of liability (contract, tort, negligence, strict liability, or otherwise) and even if we have been advised of the possibility of such damages. This Site is operated by a Wyoming LLC; however, because the directory serves consumers in Florida, both Wyoming and Florida law may be relevant to any claim. Nothing in these Terms limits rights you may have under applicable consumer protection statutes.

11. Indemnification

You agree to indemnify, defend, and hold harmless us and our officers, members, employees, and agents from and against any claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from:

Your breach of these Terms of Service
Your use of the Site in violation of applicable law
Any content you submit to us that infringes a third party’s rights
For Suppliers: any claim by a Visitor or third party arising from inaccurate information in your listing that you provided or approved

12. Third-Party Links and Content

This Site contains links to third-party websites, including Supplier websites and external resources such as medicare.gov. These links are provided for your convenience and do not constitute our endorsement of those sites or their content. We are not responsible for the content, privacy practices, or accuracy of any third-party website. Your use of third-party sites is governed by their own terms.

13. Modifications to the Site and Terms

13a. Changes to the Site

We reserve the right to modify, suspend, or discontinue any part of the Site at any time without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Site.

13b. Changes to These Terms

We may update these Terms of Service from time to time. We will notify users of material changes by updating the “Last Updated” date at the top of this page and, for email subscribers, by sending a notification email. For Suppliers with active paid listings, material changes to terms governing your listing relationship will be communicated by email at least 30 days before taking effect.

Your continued use of the Site after updated Terms are posted constitutes your acceptance of the updated Terms. If you do not agree to updated Terms, you must stop using the Site and, if applicable, provide notice of non-renewal as described in Section 6c.

14. Dispute Resolution

14a. Informal Resolution First

Before initiating any formal dispute process, you agree to contact us at [INSERT CONTACT EMAIL] and provide a written description of your dispute. We will make a good faith effort to resolve the dispute informally within 30 days of receiving your notice.

14b. Binding Arbitration

If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms, the Site, any listing, or any Digital Product purchase – including questions of arbitrability – shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, or such other arbitration body as the parties mutually agree. The arbitration shall be conducted remotely (by videoconference or written submission) unless both parties agree otherwise. The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

14c. Class Action Waiver

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU WAIVE ANY RIGHT TO BRING OR PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, COLLECTIVE ACTION, OR REPRESENTATIVE ACTION AGAINST US. ALL DISPUTES MUST BE BROUGHT ON AN INDIVIDUAL BASIS ONLY. If a court finds that this class action waiver is unenforceable as to a particular claim, that claim shall be severed and proceed in court, while all remaining claims proceed in individual arbitration.

14d. Exception — Small Claims Court

Notwithstanding the arbitration agreement above, either party may bring an individual claim in small claims court if the claim qualifies under the applicable small claims court rules and the claim is brought on an individual (non-class) basis.

14e. Governing Law

These Terms are governed by the laws of the State of Wyoming, without regard to its conflict of law principles, except that the Federal Arbitration Act governs the interpretation and enforcement of the arbitration provisions in Section 14b.

15. General Provisions

15a. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions shall continue in full force and effect.

15b. Entire Agreement

These Terms, together with our Privacy Policy, Disclaimer, and (where applicable) your Supplier Agreement, constitute the entire agreement between you and us regarding your use of the Site, and supersede all prior agreements, representations, and understandings.

15c. Waiver

Our failure to enforce any provision of these Terms at any time does not constitute a waiver of that provision or our right to enforce it in the future.

15d. Assignment

You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms in connection with a merger, acquisition, or sale of assets, with notice to you.

15e. Contact

For questions about these Terms, to report inaccurate listing information, or to submit a dispute notice under Section 14a, please contact us at:

Baldwin Hills, LLC | hospitalbedrentaldirectory@gmail.com| Wyoming, USA

These Terms are written to be readable by the families and caregivers who use this directory, not just lawyers. If any provision is unclear, contact us – we are happy to explain what it means in plain language.